Please read these terms of use carefully. By accessing this application and its features, you agree to be bound by these terms of Use, as they may be mdified from time to time and posted on this site by Savyasasy Services Private Limited.

(i) School Chimes is a Communication and ERP solution that has been developed by Savyasasy Software Solutions Pvt Ltd. The format, design and all aspects of this solution is the sole intellectual property of Savyasasy Software Solutions Pvt Ltd

(ii) School Chimes Provides only a platform for Users to transmit messages to the target audience. Savyasasy will not be responsible in any way for the content transmitted through this platform.

(iii) The Users of Savyasasy by using School Chimes indemnify Savyasasy from liability or cause of action arising from any content transmitted through this platform

(iv) The use of School Chimes by Users/Subscribers is subject to the appropriate laws as applicable and as determined by the laws of the land. The service is offered subject to the operating conditions prescribed by the laws of the land. Hence the service is subject to change, and within the overall compliance of policies and conditions prescribed by them.

(v) School Chimes functionality is entirely dependent on the Telecom Networks and Telecom Service Providers from whom the telephone lines have been procured. Hence Savyasasy shall not be held responsible for the non-performance/partial/faulty performance of the functionalities or all functionalities of the product, at times.

(vi) User shall not use School Chimes in any manner that is in contravention with the Laws of the Land

(i) As a SaaS (Software as a Service) product, there may not be a traditional "shipping" or "delivery" policy in the same sense as physical goods.

(ii) At Savyasasy, we deliver our SaaS product through our website, . Our software is designed to be instantly available to our customers, with no physical shipping required.

(iii) Once you have completed the sign-up process and made your first payment, you will receive instant access to our software. This includes login credentials and any necessary instructions on how to access our services.

(iii) Our software is available 24/7 through our website. We make every effort to ensure that our services are available at all times, but we cannot guarantee uninterrupted access due to factors outside of our control, such as internet connectivity and system failures. We will make every effort to restore service as soon as possible in the event of any downtime.

(iii) We offer customer support to assist with any technical issues or questions you may have. Our support team is available via phone or mail during our business hours 09.30 am to 06.30 pm IST.

(i) Savyasasy reserves the right, at its sole discretion, to accept or reject Users/Subscribers at any point in time. It is not liable to provide any explanation or reason to any User/Subscriber in the event of terminating any User/Subscriber account. Savyasasy will refund any money deposited with Savyasasy after deducting for any usage or other.

(ii) Savyasasy will not be liable for any third-party transactions made using School Chimes platform or services.

(i) Savyasasy is not aware of the nature and content of the message transmitted to the User and such contents are not monitored by Savyasasy. Any illegal use of the facility, when brought to the notice of Savyasasy shall entail immediate disconnection of the service. (i) Savyasasy is not aware of the nature and content of the conversations held between the User/Subscriber and other third parties such conversations are not monitored by Savyasasy. Any illegal use of the facility, when brought to the notice of Savyasasy shall entail immediate disconnection of the service.

(ii) Savyasasy will not disclose the personal data of Userto any third party for any other commercial activity or marketing activity without the prior consent of the User

(iii) User agrees that Savyasasy can send messages regarding new product features, special offers and other promotional information/material to them.

(iv) User can at any time, opt out from receiving such promotional messages from Savyasasy. However this shall not include technical messages related to usage, payment balance, upgrade and bug fix related messages.

(v) Savyasasy operates and offers School Chimes under the relevant laws of the land. If Competent Authorities, duly authorized by law, seek information on usage of the system, the same shall be provided by Savyasasy with or without informing the User

(vi) All contents of the communication will be kept on Savyasasy servers for a period of 15 days. After this period, the files will be deleted from Savyasasy servers. During this period, Usercan download the files for their reference.

(vii) The above time period is subject to change at the sole discretion of Savyasasy without any notice to the User

(viii) The facility to record the messages, send text messages, and media are provided based on the current rules and regulations that govern telecom providers and service providers. In the event, there is a regulatory restriction or orders to stop such facility, the same shall be withdrawn by Savyasasy with/without prior notice.

(ix) Notwithstanding the above, Savyasasy reserves the right to withdraw this facility with/without any reason or notice

(x) Userwill not hold Savyasasy liable for any partial or full failure of the recording feature.

(i) School Chimes will access information/data of individual Userthat relate to the provision of service of School Chimes services and proper functioning of the App. By using School Chimes, the User by default agrees that such information/data can be accessed and used by School Chimes App for the smooth functioning of the application.

(ii) School Chimes will access certain phone features of the User such as Internet and Network Access, Identity and Status and dialer settings for the functioning of this App. School Chimes App will also access and modify data in the User’s device. User agrees to allow the School Chimes App to do the same.

(i) The User indemnifies Savyasasy from any potential losses or damages as a consequence of partial or total non-performance of School Chimes solution

(ii) The User indemnifies Savyasasy from any potential loss caused to User by leakage of their data that is a result of hacking or cyber crime on Savyasasy infrastructure

(iii) The User indemnifies Savyasasy against any unlawful use by them of the School Chimes Services

(iv) The User indemnifies Savyasasy for any discrepancy, fault, or non-fulfillment of any transaction with Payment Gateway Provider systems that is routed through School Chimes App

(v) The User indemnifies Savyasasy for any leakage or abuse of their data by the Payment Gateway Provider and any or all such claim for damages with regard to the same will be exclusively with the Payment Gateway Service Provider

(vi) The User accepts and agrees to all terms and conditions imposed by the Payment Gateway Service Provider for creating and operating a Payment Gateway Account. No claim with regard to this shall be entertained by Savyasasy

(vii) For the purpose of creating a Payment Gateway for User, the following information has to be provided to the Payment Gateway Service Provider for creating a limited KYC .
First Name + Last Name
Mobile number
Email ID
Nationality

(i) The User indemnifies Savyasasy from any potential losses or damages as a consequence of partial or total non-performance of School Chimes solution (i) Savyasasy reserves the right to terminate the provision of School Chimes services without notice to any User

(ii) On termination, Savyasasy will not have any other liability

(iii) The User can opt to terminate their School Chimes Account at any time. On termination, Voice Snap will process the request and stop sending messages

(i) All Intellectual Property and Copyright related to School Chimes are the exclusive property of Savyasasy.

(ii) User shall not in any manner, copy the format, design, and technical aspects of School Chimes or provide any support to any third party to do the above.

(iii) The logo and design of the School Chimes App and Savyasasy are the exclusive trademarks of Savyasasy and the same shall not be used or copied by any User/Subscriber

If You have any additional questions about School Chimes’ Terms of Use or want to make a request regarding certain personal information, You are encouraged to contact School Chimes.

The contact information is:

Savyasasy Software Solutions, 4/7 Palat Sankaran Road, Mahalingapuram, Nungambakkam, Chennai 600034

You can also send Your enquiries (including in relation to any grievances to our Grievances Officer) via email to support@savyasasy.com